Terms of Service
Last updated: December 1, 2024
Table of Contents
About Us and Scope
1.1 These Terms govern access to and use of the Modulix AI platform provided by Voyage Companion Ltd, registered in Scotland, 5 South Charlotte Street, Edinburgh, EH2 4AN.
1.2 By creating an account or using the Service, you agree to these Terms. If acting on behalf of a company, you confirm you have authority to bind that entity.
1.3 These Terms are intended for business users only. Consumers should not use the Service.
Account Registration and Access
2.1 You must provide accurate, current, and complete information when creating an account and keep it up to date.
2.2 You are responsible for all activity under your account and must keep login credentials confidential.
2.3 Notify us promptly at legal@voyagecompanion.io of any suspected unauthorised access.
Orders, Subscriptions, and Payment
3.1 Access is provided on a subscription basis as specified in an Order, which will include the subscription term, applicable fees, and included support levels.
3.2 Unless otherwise agreed, fees are invoiced in GBP, payable within 30 days of invoice date, exclusive of VAT and applicable taxes.
3.3 If any undisputed amount is overdue by more than 14 days, we may suspend access after reasonable prior notice.
3.4 Fees are non-refundable except where required by law or expressly stated in the Order.
Licence and Permitted Use
4.1 We grant a limited, non-exclusive, non-transferable right to access the Service for your internal business purposes during the subscription term.
4.2 You must not:
- Copy, modify, or create derivative works of the Service
- Reverse engineer or attempt to derive source code
- Use the Service to build a competing product
- Circumvent usage limits or security features
- Use the Service in violation of applicable law or third-party supplier terms
Service Availability and Support
5.1 We use commercially reasonable efforts to maintain Service availability as agreed in writing.
5.2 Temporary suspension may occur for maintenance. We will provide advance notice where practicable.
5.3 The Service may interoperate with third-party systems (Amadeus, Sabre, Hotelbeds, payment providers). We are not liable for failures caused by those third parties where we have acted with reasonable care.
Customer Data and Privacy
6.1 You own all rights in Customer Data. We process it solely to provide and improve the Service, as described in our Data Processing Agreement (DPA) and Privacy Notice.
- You are generally the data controller
- Voyage Companion acts as data processor
6.2 You are responsible for having a lawful basis for processing personal data in the Service, providing appropriate privacy notices to data subjects, and ensuring data accuracy.
Intellectual Property
7.1 We own all IP rights in the Service including software, AI models, algorithms, and documentation. Except for the licence granted, no rights are transferred.
7.2 You retain ownership of Customer Data and grant us a licence to host and process it to provide the Service.
7.3 Feedback you provide may be used without restriction or obligation.
Limitation of Liability
8.1 Nothing excludes liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
8.2 Subject to clause 8.1, we are not liable for loss of profits, revenue, business, goodwill, data, or any indirect or consequential loss.
8.3 Our total aggregate liability is capped at fees paid by you in the twelve months preceding the event giving rise to the claim.
Term and Termination
9.1 Either party may terminate with immediate effect on written notice if the other commits a material breach unremedied within 30 days of notice, or becomes insolvent.
9.2 On termination, your access ceases. We provide a data export within 30 days on written request, after which data may be deleted or anonymised, subject to legal retention requirements.
Governing Law
These Terms are governed by the laws of Scotland. The courts of Scotland have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.
Legal enquiries: legal@voyagecompanion.io
Voyage Companion Ltd · Legal Department · 5 South Charlotte Street · Edinburgh, EH2 4AN · Scotland